Vintage Auto Emporium Policies

Our commitment to transparency, preservation, and customer satisfaction

Terms and Conditions

Last Updated: January 15, 2025

Important: By accessing our website or purchasing any vehicle from Vintage Auto Emporium, you agree to be bound by these Terms and Conditions.

1. Vehicle Sales and Purchases

All vintage vehicle sales are subject to the following conditions:

  • Vehicles are sold "as is" unless otherwise specified in writing with a specific warranty or guarantee.
  • All vintage vehicles have unique characteristics and imperfections that are inherent to their age and historical nature.
  • Prices do not include sales tax, registration fees, shipping costs, or import duties unless explicitly stated.
  • A non-refundable deposit may be required to secure a vehicle.

2. Vehicle Condition and Descriptions

We strive to provide accurate descriptions of our vehicles, but due to their vintage nature:

  • All vehicles should be inspected in person or by a qualified representative before purchase.
  • Mileage may be actual or represent what is displayed on the odometer (which may have rolled over).
  • Photographs may not fully represent all aspects of a vehicle's condition.

3. Test Drives and Inspections

Test drives are available by appointment only and require:

  • A valid driver's license
  • Proof of insurance
  • Signed liability waiver
  • Minimum age of 25 for most vintage vehicles

4. Intellectual Property

All content on this website, including photographs, descriptions, and historical information, is the property of Vintage Auto Emporium and protected by copyright laws.

5. Limitation of Liability

Vintage Auto Emporium shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or purchase of any vehicle.

Privacy Policy

Last Updated: January 15, 2025

1. Information Collection

We collect information to provide better service to vintage vehicle enthusiasts:

  • Personal Information: Name, address, phone number, email, driver's license information
  • Vehicle Information: Preferences, collection interests, restoration needs
  • Financial Information: For financing applications and purchases (securely processed)
  • Technical Information: IP address, browser type, device information for website optimization

2. How We Use Your Information

  • Process vehicle purchases and service requests
  • Provide restoration and maintenance services
  • Communicate about vehicle availability and events
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Shipping companies for vehicle transport
  • Financial institutions for financing
  • Restoration specialists for vehicle work
  • Legal authorities when required by law

4. Data Security

We implement industry-standard security measures to protect your information, including SSL encryption and secure storage systems.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

Contact us at privacy@vintageemporium.com to exercise these rights.

Cookie Policy

Last Updated: January 15, 2025

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better browsing experience.

2. How We Use Cookies

Cookie Type Purpose Duration
Essential Website functionality, shopping cart, security Session
Preferences Remember your vehicle preferences and settings 1 year
Analytics Understand how visitors use our website 2 years
Marketing Show relevant vintage vehicle content 6 months

3. Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

  • See what cookies are stored
  • Delete cookies individually or all at once
  • Block cookies from specific sites
  • Block all cookies

Note: Disabling essential cookies may affect website functionality.

4. Third-Party Cookies

Some third-party services we use (like Google Analytics) may place cookies on your device. We do not control these cookies.

Returns and Refunds Policy

Last Updated: January 15, 2025

Important Note for Vintage Vehicles: Due to the unique nature of vintage vehicle sales, all sales are final unless otherwise specified in writing.

1. Vehicle Sales

All vintage vehicle purchases are considered final once the sale is completed and the vehicle is delivered or picked up.

Exceptions may apply only if:

  • The vehicle is materially different from the description provided
  • The vehicle has undisclosed major structural damage
  • The vehicle's identity (VIN) has been altered or misrepresented

2. State Lemon Laws

Most state lemon laws do not apply to vintage vehicles. However, if your vehicle qualifies under applicable laws, contact us immediately.

3. Parts and Accessories

Parts and accessories may be returned within 30 days if:

  • They are unused and in original packaging
  • A return authorization has been obtained
  • They are not special order or custom items

4. Refund Process

Refunds for eligible returns will be processed within 30 days using the original payment method.

5. Inspection Period

We strongly recommend:

  • Physical inspection before purchase
  • Professional pre-purchase inspection
  • Review of all documentation before purchase

Shipping and Delivery Policy

Last Updated: January 15, 2025

1. Delivery Options

We offer several specialized delivery options for vintage vehicles:

Service Description Estimated Time Starting Cost
Customer Pickup Pick up vehicle at our Detroit facility Immediate Free
Open Transport Standard vehicle transport 5-10 business days $1.50/mile
Enclosed Transport Climate-controlled, protected transport 7-14 business days $2.50/mile
White Glove Service Full-service delivery and setup 10-21 business days $3.50/mile
International Shipping Overseas transport in secure containers 4-8 weeks Quote Required

2. Preparation for Shipping

All vehicles are prepared for shipping including:

  • Battery disconnect or tender installation
  • Fluid level checks
  • Exterior and interior protection
  • Documentation preparation

3. Delivery Inspection

Upon delivery, please:

  • Inspect the vehicle thoroughly before signing
  • Note any damage or issues on the delivery receipt
  • Take photographs before and after unloading
  • Contact us within 24 hours with any concerns

4. Insurance During Transport

All vehicles are insured during transport. Insurance coverage varies by transport method and will be detailed in your shipping contract.

Warranty Information

Last Updated: January 15, 2025

1. Vintage Vehicle Warranties

Due to the age and nature of vintage vehicles:

  • Most vehicles are sold "as is" with no warranty
  • Some vehicles may have remaining manufacturer warranty (unlikely)
  • Some restored vehicles come with restoration warranties

2. Vintage Emporium Certified Pre-Owned Warranty

Select vehicles qualify for our certification program:

Coverage Duration Details
Comprehensive 12 months/1,000 miles Covers mechanical and electrical systems
Powertrain 24 months/2,000 miles Engine, transmission, differential
Roadside Assistance 24 months/unlimited 24/7 vintage vehicle assistance

3. Extended Warranty Options

We offer extended warranties through specialized providers:

  • Platinum: Exclusionary coverage for 3 years/3,000 miles
  • Gold: Named component coverage for 2 years/2,000 miles
  • Silver: Powertrain only for 1 year/1,000 miles

4. Restoration Warranties

Vehicles restored by our facility include:

  • 12-month warranty on restoration work
  • Lifetime warranty on rust repair (to original owner)
  • Warranty on paint and finish for 5 years

5. Filing a Warranty Claim

To file a warranty claim, contact our service department at service@vintageemporium.com or call (313) 555-0189 ext. 2.